PART ONE:   STRATEGIC TRAINING AND DEVELOPMENT

 1     Shifting from Training to Performance
              James C. Robinson and Dana Gaines Robinson
 2     Trends and the Profession
              Joe Willmore
 3     HRD in the Internet World
              Patricia A. McLagan
 4     Learning Organizations
              Michael J. Marquardt
 5     Change Management
              Jay Conger
 6     What smart Trainers Know About Organizational Culture
              Edgar H. Schein
 7     Legal Issues for Training and Development
              Linda Byars Swindling

PART TWO:  ASSESSMENT AND EVALUATION

 8     How to conduct a Needs Assessment That Gets Results
              Seth N. Leibler, Ann W. Parkman, and Karen VanKampen
 9     The Intervention Questionnaire
              Judith A. Hale
10     Performance Analysis:  Testing the Waters
              Allison Rossett and Catherine Tobias
11     The Art and Science of Competency Modeling
              Richard Lepsinger and Anntoinette Lucia
12     The Four-Level Evaluation Process
              Donald L. Kirkpatrick
13     The Return on Investment (ROI) Process
              Jack J. Phillips and Patricia Pulliam Phillips
14     Transfer of Learning to Performance
              Mary L. Broad
15     Developing and Conducting a Legally Defensible Performance Appraisal
              Gary P. Latham and Deborah L. MacKenzie

PART THREE:  TRAINING AND DEVELOPMENT DESIGN

16     The Future of Instructional Design
              William J. Rothwell
17     What Every Smart Trainer Should Know About Learning
              Maxine Arnold Dalton
18     What We Know About Adult Learning
              Ron Zemke and Susan Zemke
19     Designing Effective Training Programs
              Karen Lawson
20     What I've Learned:  The Picture Is Bigger Than You Think!
              Bob Pike
21     Motivation in the Learning Environment
              Larry Froman

PART FOUR:  TRAINING AND DEVELOPMENT METHODS

22     Facilitating Active Learning
              Mel Silberman
23     Transform the Person, Not the Behavior
              Robert Hargrove
24     Involve Your Learners; Enhance Your Training
              Fran Rees
25     Training Games and Activities
              Sivasailam "Thiagi" Thiagajan
26     What Smart Trainers Know About Self-Directed Learning
              George M. Piskurich
27     Guaranteed Results with Multimedia and Online Training
              Kevin E. Kruse
28     Applications of Communication Technology in Training and Education
              Zane L. Berge

PART FIVE:  EMPLOYEE AND ORGANIZATIONAL DEVELOPMENT

29     Diversity:  The Right Competitive Strategy for a Changing World
               Julie O'Mara
30     Learning to Lead
              James M. Kouzes and Barry A. Posner
31     Approach Team Training One Step at a Time
              Lorraine L. Ukens
32     Strategic Employee Development Planning
              Robert O. Brinkerhoff and Nicholas A. Andreadis
33     Self-Directed New Employee Orientation
              Jean Barbazette
34     Mentoring to a "T"
              Beverly Kaye and Marilyn Greist
35     The Critical Importance of Rewards and Recognition
              Barbara A. Glanz